Refunds and Exchanges
If you are not satisfied with your purchase for any reason, please contact us by email or phone. You may request a return or exchange within 30 days of the receipt of the product. Personalized or other customized product may not be returned for refund or exchange under any circumstances unless stated otherwise during time of purchase.
Custom or personalized pieces will be available for customer's approval before payment is accepted and the item shipped.
Business days are Monday through Friday, excluding holidays. All orders will be shipped on business days via USPS Priority Mail within 48 hours of purchase.
For international shipping rates, please email us before purchase for a price quote. A separate shipping rate with the quoted price will be added to your order.